Electric Kiwi: Company Overview and Services
Electric Kiwi supplies electricity nationwide with flexible plans for the client, from Everyday and MoveMaster to Go250 prepay. The provider has no fixed-term contracts or exit fees, requires a smart meter, and includes the well-known Hour of Power free off-peak hour. The consumer can add broadband and access EV-friendly night rates and solar buyback, with options for households and small businesses.
Who is Electric Kiwi?
Based in Auckland, the company locates many of its core corporate functions such as senior management, legal affairs and investor relations close to the local community and market it serves.
When was Electric Kiwi energy founded? It was established in 2014, and that founding date matters to clients because it signals operational maturity and a verifiable track record: a longer history suggests the provider has experience managing system risks, responding to regulatory change, investing in infrastructure and customer service, and building commercial and community relationships and is more likely to demonstrate creditworthiness and honour warranty or long-term commitments; by contrast, a recent founding date can indicate agility and innovation but generally warrants closer due diligence for long-term contracts.
Being part of the The Energy Collective Limited group, the business benefits from established governance, shared resources, and coordinated strategy—ensuring clients receive consistent quality, access to broader expertise, and solutions aligned with industry best practices.
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The company is privately owned, offering clients agility, market-driven innovation, and flexible decision-making.
Led by Huia Burt, the organisation benefits from clear strategic direction, strong representation in industry and public forums, and decisive operational guidance—ensuring clients receive confident, well-led service and innovative solutions.
Key Facts About Electric Kiwi Background and Size
Originating from New Zealand, the company is governed by the legal, regulatory, and consumer-protection frameworks of that jurisdiction, which guide its operations and compliance obligations.
Employing around 51–200 people, the size of the workforce indicates the company’s capacity to manage operations, maintain infrastructure, and deliver services, which can affect the reliability and responsiveness experienced by customers.
Serving approximately Around 80,000 customers customers, the size of the provider’s customer base can reflect its experience in managing a range of connections and the maturity of its service systems. A larger customer base usually indicates a well-established processes and widespread support, while a smaller base might suggest a more niche or local focus.
The company is not publicly listed and does not produce market disclosures in the same way as listed entities.
Major shareholders include The Energy Collective Limited (100%), highlighting the primary stakeholders who hold influence over strategic and long-term decisions.
Manage Your Account Digitally
Access your balance, pay bills, track your usage, and update your personal details securely from any device, anytime. Enjoy the convenience of handling all your account needs from the comfort of your home or on the go.
Electric Kiwi makes it simple to manage your energy account digitally, providing both online and app-based options. You can access your account, view bills, track usage, and update payment information securely through https://my.electrickiwi.co.nz/account.
For even greater convenience, Electric Kiwi offers the Kiwi Central app. This app allows you to monitor energy usage in real-time, receive notifications, and manage payments directly from your mobile device.
📲 The Kiwi Central app is available on Google Play: Kiwi Central for Android.
📲 Download the Kiwi Central app for iOS from the App Store: Kiwi Central for iPhone/iPad.
Stay in Control with the Kiwi Central App
Electric Kiwi’s app provides clients with a simple and convenient way to manage their energy account. It allows users to monitor consumption in real time, pay bills, receive alerts, and access personalised insights. By centralising these tools, the app empowers clients with greater control, transparency, and the ability to make informed decisions about their energy usage.
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✔️Easy access to usage reports and billing history.
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✔️Notifications for high usage, bill reminders, and payment confirmations.
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✔️Ability to update personal and payment details securely.
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✔️Support for multiple devices: mobile, tablet, and desktop.
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✔️Secure authentication and data protection.
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✔️Access to promotions, discounts, and loyalty programs.
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✔️Customer support and FAQs accessible directly through the app.
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✔️Ability to monitor and manage energy consumption in real time.
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✔️ “Green Meter” insights, Hour of Power management (shift usage to low-cost periods).
For any questions or support, you can contact Electric Kiwi by phone at the provided contact number. Support is available during Callback by request: 9am–5pm, Monday–Friday to assist with billing, usage inquiries, or general questions.
Why Choose Electric Kiwi
Choosing the right electricity provider can make managing your energy simpler, more convenient, and tailored to your household needs. Electric Kiwi offers reliable service, flexible payment options, and user-friendly tools to monitor and manage electricity usage efficiently.- Customers can access online account to view bills, track consumption, submit meter readings, and receive important notifications—all from the comfort of home or on the go. Transparent pricing and clear communication ensure no surprises, helping households stay in control of their energy usage.
- In addition, Electric Kiwi provides responsive customer support, ready to assist with billing, usage inquiries, and general guidance whenever you need help.
- By combining convenience, transparency, and reliable service, Electric Kiwi delivers a seamless electricity experience that meets the needs of residential customers across New Zealand, making it easy to manage energy efficiently and confidently.