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Selectra New Zealand
Megatel logo
NZ electricity retailer

Megatel electricity

Founded in 2011 and headquartered in Auckland, Megatel supplies electricity to households across New Zealand. Compare plans, contact, app, ownership and reviews below.

See Megatel plans Contact Megatel
Founded 2011 New Zealand Privately owned

Founded

2011

Years in NZ market

Employees

51–200

Workforce size

About

Who is Megatel?

The company is headquartered in Auckland, where it bases its senior management, customer operations and regulatory functions.

Megatel was established in 2011. A longer track record means more years operating under New Zealand's regulatory framework and a wider history of customer feedback, billing systems and grid relationships.

Megatel is part of the Nova Energy Limited group, which provides shared governance, financial backing and a broader pool of expertise.

The company is based in New Zealand and is regulated by the Electricity Authority and the Commerce Commission.

Megatel plans

Current Megatel electricity plans

Live plan data from the Selectra Energy-Core API. Compare contract length, exit fees, solar buy-back and renewable status side-by-side, then confirm your address-specific quote with the retailer before switching.

Megatel logo
Domestic

Residential Electricity

Contract
no fixed term
Exit fees
no exit fee
Solar buy-back
13c per kWh

Perks & tags

No exit fees Can add gas Can add broadband New customer offer Low user offer Standard user offer Uncontrolled Controlled Composite Day night plan Solar buy back
Megatel logo
Domestic

Simple Gas

Contract
no fixed term
Exit fees
no exit fee
Solar buy-back
13c per kWh

Perks & tags

No exit fees Can add gas New customer offer
See Megatel plans in detail

Self-service

Manage your Megatel account online

Pay bills, track consumption, update payment details and message support — without a phone call.

Online account

Web portal for desktop & tablet

  • View and download every bill since you joined.
  • Submit a self-read meter reading.
  • Update bank details, address and payment method.
  • Message customer service without queueing on the phone.
Sign in to Megatel

MyMegatel mobile app

iOS & Android

  • Real-time consumption alerts and usage graphs.
  • Push notifications for new bills and payment confirmations.
  • Quick pay with stored card or direct debit.
  • Manage rewards, promotions or free-hour periods (where offered).
Google Play App Store

Get in touch

Contact Megatel

Phone

0800 634 283

Mon–Fri 9:00am–5:30pm (General & Account Enquiries)

Email / contact form

[email protected]

Head office

104B Rosedale Road, Rosedale, Auckland 0632

Faults & emergencies

0800 634 283 (faults and gas emergencies, 24/7)

Verdict

What to expect from Megatel

Regulated NZ retailer

Megatel is licensed by the Electricity Authority and bound by the Consumer Care Guidelines for residential customers.

Switching is free

Joining Megatel takes 5–10 working days. Your power supply is not interrupted, and the new retailer handles the transfer with your old one.

Compare before you switch

Always cross-check Megatel prices against other retailers — savings depend on your kWh usage and region.

Save up to $400 per year
Free comparison, no commitment

Not sure Megatel is the cheapest option for you?

Kiwi households can save up to $400 per year by switching to the right retailer for their usage. Compare every NZ electricity retailer in under a minute.

Compare all NZ retailers

Common questions

The Selectra expert answers your questions about Megatel

Megatel is one of New Zealand's licensed electricity retailers, regulated by the Electricity Authority. Whether it is the right fit for your household depends on your usage profile, region, and the rates available on the plans listed above. Always compare your quoted price against several other retailers based on your address and 12-month consumption before you switch.

Switching to Megatel is usually completed within a few days, up to a regulated maximum of 10 working days, and your power supply is never interrupted. Sign up online with your address and ICP number (printed on any past power bill). Megatel will handle the transfer with your current retailer, including the final reading.

New Zealand consistently runs one of the greenest grids in the OECD: around 80% to 90% of grid electricity comes from renewable sources (hydro, geothermal, wind), with recent full-year figures sitting above 85% and individual quarters occasionally exceeding 95%. Some retailers (notably Mercury and Meridian) market themselves as 100% renewable. Check the plan badges above — offers tagged green energy are sold as renewable-only.

Most NZ electricity plans have no exit fees on open-term contracts. Fixed-term plans may include a break fee if you switch before the term ends. The "Exit fees" line on each plan card above shows the current policy.

You can reach Megatel by phone at 0800 634 283, Mon–Fri 9:00am–5:30pm (General & Account Enquiries). Most retailers also offer in-app support, web chat and an online help centre — see the Account & app section above.