Meridian: Company Overview and Services
Meridian Energy offers electricity from 100% renewable generation, mainly hydro and wind, for households and businesses across New Zealand. The provider supplies electricity only, with plans for EV charging, bach and standard users, and solar buy-back for those exporting power. The consumer can manage bills and usage via the app, with flexible and fixed options and nationwide support for smart meters and controlled load.
Who is Meridian?
Based in Wellington, the company locates many of its core corporate functions such as senior management, legal affairs and investor relations close to the local community and market it serves.
When was Meridian energy founded? It was established in 1998, and that founding date matters to clients because it signals operational maturity and a verifiable track record: a longer history suggests the provider has experience managing system risks, responding to regulatory change, investing in infrastructure and customer service, and building commercial and community relationships and is more likely to demonstrate creditworthiness and honour warranty or long-term commitments; by contrast, a recent founding date can indicate agility and innovation but generally warrants closer due diligence for long-term contracts.
The company operates independently, meaning it is not part of a larger corporate group. This gives clients direct access to decision-makers, faster response times, flexibility in solutions, and the ability to adapt quickly to client needs—ensuring a highly personalized and agile approach.
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Led by Mike Roan, the organisation benefits from clear strategic direction, strong representation in industry and public forums, and decisive operational guidance—ensuring clients receive confident, well-led service and innovative solutions.
Key Facts About Meridian Background and Size
Originating from New Zealand, the company is governed by the legal, regulatory, and consumer-protection frameworks of that jurisdiction, which guide its operations and compliance obligations.
Serving approximately 405,000 connections (ICPs) as at 30 June 2025 customers, the size of the provider’s customer base can reflect its experience in managing a range of connections and the maturity of its service systems. A larger customer base usually indicates a well-established processes and widespread support, while a smaller base might suggest a more niche or local focus.
Stock Exchange Information about Meridian
The company is publicly listed on NZX: MEL; ASX: MEZ; ISIN: NZMELE0002S7, meaning it is subject to periodic disclosure requirements, investor reporting, and regulatory oversight. Public listing provides transparency about financial performance and operations.
Major shareholders include New Zealand Government (~51% ownership), highlighting the primary stakeholders who hold influence over strategic and long-term decisions.
Manage Your Account Digitally
Access your balance, pay bills, track your usage, and update your personal details securely from any device, anytime. Enjoy the convenience of handling all your account needs from the comfort of your home or on the go.
Meridian makes it simple to manage your energy account digitally, providing both online and app-based options. You can access your account, view bills, track usage, and update payment information securely through https://secure.meridianenergy.co.nz/.
For even greater convenience, Meridian offers the Meridian Energy app. This app allows you to monitor energy usage in real-time, receive notifications, and manage payments directly from your mobile device.
📲 The Meridian Energy app is available on Google Play: Meridian Energy for Android.
📲 Download the Meridian Energy app for iOS from the App Store: Meridian Energy for iPhone/iPad.
Stay in Control with the Meridian Energy App
Meridian’s app provides clients with a simple and convenient way to manage their energy account. It allows users to monitor consumption in real time, pay bills, receive alerts, and access personalised insights. By centralising these tools, the app empowers clients with greater control, transparency, and the ability to make informed decisions about their energy usage.
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✔️Easy access to usage reports and billing history.
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✔️Notifications for high usage, bill reminders, and payment confirmations.
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✔️Ability to update personal and payment details securely.
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✔️Support for multiple devices: mobile, tablet, and desktop.
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✔️Secure authentication and data protection.
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✔️Access to promotions, discounts, and loyalty programs.
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✔️Customer support and FAQs accessible directly through the app.
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✔️Ability to monitor and manage energy consumption in real time.
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✔️ Smart-meter integration with detailed usage breakdowns.
For any questions or support, you can contact Meridian by phone at 0800 496 496. Support is available during 9am–5pm, Monday to Friday (NZT) to assist with billing, usage inquiries, or general questions.
Why Choose Meridian
Choosing the right electricity provider can make managing your energy simpler, more convenient, and tailored to your household needs. Meridian offers reliable service, flexible payment options, and user-friendly tools to monitor and manage electricity usage efficiently.- Customers can access online account to view bills, track consumption, submit meter readings, and receive important notifications—all from the comfort of home or on the go. Transparent pricing and clear communication ensure no surprises, helping households stay in control of their energy usage.
- In addition, Meridian provides responsive customer support, ready to assist with billing, usage inquiries, and general guidance whenever you need help.
- By combining convenience, transparency, and reliable service, Meridian delivers a seamless electricity experience that meets the needs of residential customers across New Zealand, making it easy to manage energy efficiently and confidently.