Powershop: Company Overview and Services

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Powershop offers flexible electricity plans for households around New Zealand, backed by Meridian Energy’s 100% renewable generation. The client can prepay or pay monthly, with no fixed-term contracts and a handy app to track usage and snap up discounted Powerpacks. Time-of-use and day/night plans reward off-peak habits, plus solar buy-back for exports. Service is digital-first with live chat and straightforward online tools.

Who is Powershop?

Based in Wellington, the company locates many of its core corporate functions such as senior management, legal affairs and investor relations close to the local community and market it serves.

When was Powershop energy founded? It was established in 2009, and that founding date matters to clients because it signals operational maturity and a verifiable track record: a longer history suggests the provider has experience managing system risks, responding to regulatory change, investing in infrastructure and customer service, and building commercial and community relationships and is more likely to demonstrate creditworthiness and honour warranty or long-term commitments; by contrast, a recent founding date can indicate agility and innovation but generally warrants closer due diligence for long-term contracts.

Being part of the Meridian Energy Limited group, the business benefits from established governance, shared resources, and coordinated strategy—ensuring clients receive consistent quality, access to broader expertise, and solutions aligned with industry best practices.

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Key Facts About Powershop Background and Size

Originating from New Zealand, the company is governed by the legal, regulatory, and consumer-protection frameworks of that jurisdiction, which guide its operations and compliance obligations.

Employing around 51–200 people, the size of the workforce indicates the company’s capacity to manage operations, maintain infrastructure, and deliver services, which can affect the reliability and responsiveness experienced by customers.

Serving approximately 116K+ customers in New Zealand customers, the size of the provider’s customer base can reflect its experience in managing a range of connections and the maturity of its service systems. A larger customer base usually indicates a well-established processes and widespread support, while a smaller base might suggest a more niche or local focus.

The company is not publicly listed and does not produce market disclosures in the same way as listed entities.

Major shareholders include Meridian Energy Limited (100% shareholder of Powershop New Zealand Limited), highlighting the primary stakeholders who hold influence over strategic and long-term decisions.

Manage Your Account Digitally

Access your balance, pay bills, track your usage, and update your personal details securely from any device, anytime. Enjoy the convenience of handling all your account needs from the comfort of your home or on the go.

Powershop makes it simple to manage your energy account digitally, providing both online and app-based options. You can access your account, view bills, track usage, and update payment information securely through https://secure.powershop.co.nz/customer/login.

Stay in Control with the Powershop NZ App

Powershop’s app provides clients with a simple and convenient way to manage their energy account. It allows users to monitor consumption in real time, pay bills, receive alerts, and access personalised insights. By centralising these tools, the app empowers clients with greater control, transparency, and the ability to make informed decisions about their energy usage.

• ✔️Easy access to usage reports and billing history.

• ✔️Notifications for high usage, bill reminders, and payment confirmations.

• ✔️Ability to update personal and payment details securely.

• ✔️Support for multiple devices: mobile, tablet, and desktop.

• ✔️Secure authentication and data protection.

• ✔️Access to promotions, discounts, and loyalty programs.

• ✔️Customer support and FAQs accessible directly through the app.

• ✔️Ability to monitor and manage energy consumption in real time.

• ✔️“Power packs” pricing model, alerts for promotional energy deals.

Why Choose Powershop

• Customers can access online account to view bills, track consumption, submit meter readings, and receive important notifications—all from the comfort of home or on the go. Transparent pricing and clear communication ensure no surprises, helping households stay in control of their energy usage.
• In addition, Powershop provides responsive customer support, ready to assist with billing, usage inquiries, and general guidance whenever you need help.
• By combining convenience, transparency, and reliable service, Powershop delivers a seamless electricity experience that meets the needs of residential customers across New Zealand, making it easy to manage energy efficiently and confidently.