Tensor: Company Overview and Services
Tensor offers electricity supply for households and businesses in New Zealand, focusing on smart‑metered addresses with flexible plan options. The provider has open‑term deals with no exit fees and 12‑ or 24‑month fixed contracts, with controlled or uncontrolled setups. The client manages everything online, from sign‑up to usage insights and billing. Electricity only; no gas at this stage.
Who is Tensor?
Based in Auckland, the company locates many of its core corporate functions such as senior management, legal affairs and investor relations close to the local community and market it serves.
When was Tensor energy founded? It was established in 2017, and that founding date matters to clients because it signals operational maturity and a verifiable track record: a longer history suggests the provider has experience managing system risks, responding to regulatory change, investing in infrastructure and customer service, and building commercial and community relationships and is more likely to demonstrate creditworthiness and honour warranty or long-term commitments; by contrast, a recent founding date can indicate agility and innovation but generally warrants closer due diligence for long-term contracts.
The company operates independently, meaning it is not part of a larger corporate group. This gives clients direct access to decision-makers, faster response times, flexibility in solutions, and the ability to adapt quickly to client needs—ensuring a highly personalized and agile approach.
Are you a client of Tensor? Share with us your opinion!
The company is privately owned, offering clients agility, market-driven innovation, and flexible decision-making.
Key Facts About Tensor Background and Size
Originating from New Zealand, the company is governed by the legal, regulatory, and consumer-protection frameworks of that jurisdiction, which guide its operations and compliance obligations.
The company is not publicly listed and does not produce market disclosures in the same way as listed entities.
Major shareholders include Marcus Sin – 100% (1,000 shares), highlighting the primary stakeholders who hold influence over strategic and long-term decisions.
Manage Your Account Digitally
Access your balance, pay bills, track your usage, and update your personal details securely from any device, anytime. Enjoy the convenience of handling all your account needs from the comfort of your home or on the go.
Tensor makes it simple to manage your energy account digitally, providing both online and app-based options. You can access your account, view bills, track usage, and update payment information securely through https://www.tensor.co.nz/accounts/login/.
For any questions or support, you can contact Tensor by phone at the provided contact number.
Why Choose Tensor
Choosing the right electricity provider can make managing your energy simpler, more convenient, and tailored to your household needs. Tensor offers reliable service, flexible payment options, and user-friendly tools to monitor and manage electricity usage efficiently.- Customers can access online account to view bills, track consumption, submit meter readings, and receive important notifications—all from the comfort of home or on the go. Transparent pricing and clear communication ensure no surprises, helping households stay in control of their energy usage.
- In addition, Tensor provides responsive customer support, ready to assist with billing, usage inquiries, and general guidance whenever you need help.
- By combining convenience, transparency, and reliable service, Tensor delivers a seamless electricity experience that meets the needs of residential customers across New Zealand, making it easy to manage energy efficiently and confidently.