Contact Energy offers electricity supply with a strong renewable backbone from hydro and geothermal, plus natural gas and LPG, for home and business. The client can bundle power with gas and broadband, pick from flexible plans like Good Nights or Good Weekends, and access EV-friendly options and solar buy-back. Services include easy online account tools, app billing, and no-exit-fee contracts in many cases.
Who is Contact Energy?
Based in Wellington, the company locates many of its core corporate functions such as senior management, legal affairs and investor relations close to the local community and market it serves.
When was Contact Energy energy founded? It was established in 1996, and that founding date matters to clients because it signals operational maturity and a verifiable track record: a longer history suggests the provider has experience managing system risks, responding to regulatory change, investing in infrastructure and customer service, and building commercial and community relationships and is more likely to demonstrate creditworthiness and honour warranty or long-term commitments; by contrast, a recent founding date can indicate agility and innovation but generally warrants closer due diligence for long-term contracts.
The company operates independently, meaning it is not part of a larger corporate group. This gives clients direct access to decision-makers, faster response times, flexibility in solutions, and the ability to adapt quickly to client needs—ensuring a highly personalized and agile approach.
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The company is privately owned, offering clients agility, market-driven innovation, and flexible decision-making.
Key Facts About Background and Size
Originating from New Zealand, the company is governed by the legal, regulatory, and consumer-protection frameworks of that jurisdiction, which guide its operations and compliance obligations.
The most recently reported revenue of Contact Energy is NZ$3,439m in FY25 (year ended 30 June 2025), indicating the scale of the company’s operations and the level of financial resources available for ongoing activities and investments.
Employing around 1,249 total headcount (as at 30 June 2025) people, the size of the workforce indicates the company’s capacity to manage operations, maintain infrastructure, and deliver services, which can affect the reliability and responsiveness experienced by customers.
Serving approximately More than 607,000 customer connections customers, the size of the provider’s customer base can reflect its experience in managing a range of connections and the maturity of its service systems. A larger customer base usually indicates a well-established processes and widespread support, while a smaller base might suggest a more niche or local focus.
Stock Exchange Information about Contact Energy
Major shareholders include Top holders (30 Jun 2025): HSBC Nominees (NZ) 14.83% & 9.9%; BNP Paribas Nominees NZ BPSS40 6.66%; Custodial Services 5.99%; JPMorgan Chase Bank 5.40%; Citibank Nominees (NZ) 5.18%; ACC 3.24%; NZ Super Fund Nominees 3.16%., highlighting the primary stakeholders who hold influence over strategic and long-term decisions.
Contact Energy Energy Plans
Contact Energy offers a range of energy plans designed to suit different households and businesses across New Zealand. When comparing plans, it’s worth looking beyond the headline rates — check whether pricing is fixed or variable, if there are discounts for direct debit or online billing, and whether renewable energy options are included. Consider contract length, exit fees, and any special perks such as solar buy-back rates or bundled broadband deals. By comparing these factors side-by-side, you can find the Contact Energy plan that best fits your energy usage and lifestyle.
Basic plan
- Contract Length: no fixed term
- Exit Fees: no break fees
Good Charge
- Contract Length: no fixed term
- Exit Fees: no exit fees
Manage Your Account Digitally
Access your balance, pay bills, track your usage, and update your personal details securely from any device, anytime. Enjoy the convenience of handling all your account needs from the comfort of your home or on the go.
Contact Energy makes it simple to manage your energy account digitally, providing both online and app-based options. You can access your account, view bills, track usage, and update payment information securely through Contact Energy online account...
For even greater convenience, Contact Energy offers the Contact Energy app. This app allows you to monitor energy usage in real time, receive notifications, and manage payments directly from your mobile device.
📲 The Contact Energy app is available on Google Play: Contact Energy for Android.
📲 Download the Contact Energy app for iOS from the App Store: Contact Energy for iPhone/iPad.
Stay in Control with the Contact Energy App
Contact Energy’s app provides clients with a simple and convenient way to manage their energy account. It allows users to monitor consumption in real time, pay bills, receive alerts, and access personalised insights. By centralising these tools, the app empowers clients with greater control, transparency, and the ability to make informed decisions about their energy usage.
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✔️Easy access to usage reports and billing history.
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✔️Notifications for high usage, bill reminders, and payment confirmations.
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✔️Ability to update personal and payment details securely.
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✔️Support for multiple devices: mobile, tablet, and desktop.
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✔️Secure authentication and data protection.
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✔️Access to promotions, discounts, and loyalty programs.
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✔️Customer support and FAQs accessible directly through the app.
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✔️Ability to monitor and manage energy consumption in real time.
For any questions or support, you can contact Contact Energy by phone at 0800 224 424. Support is available Mon–Fri 7am–6pm (general customer service) to assist with billing, usage inquiries, or general questions.
Why Choose Contact Energy?
Choosing the right electricity provider can make managing your energy simpler, more convenient, and tailored to your household needs. Contact Energy offers reliable service, flexible payment options, and user-friendly tools to monitor and manage electricity usage efficiently.
- Customers can access online account to view bills, track consumption, submit meter readings, and receive important notifications—all from the comfort of home or on the go. Transparent pricing and clear communication ensure no surprises, helping households stay in control of their energy usage.
- In addition, Contact Energy provides responsive customer support, ready to assist with billing, usage inquiries, and general guidance whenever you need help.
- By combining convenience, transparency, and reliable service, Contact Energy delivers a seamless electricity experience that meets the needs of residential customers across New Zealand, making it easy to manage energy efficiently and confidently.