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Selectra New Zealand
Globug logo
NZ electricity retailer

Globug electricity

Founded in 2008 and headquartered in Auckland, Globug supplies electricity to households across New Zealand. Compare plans, contact, app, ownership and reviews below.

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Founded 2008 New Zealand

Founded

2008

Years in NZ market

About

Who is Globug?

The company is headquartered in Auckland, where it bases its senior management, customer operations and regulatory functions.

Globug was established in 2008. A longer track record means more years operating under New Zealand's regulatory framework and a wider history of customer feedback, billing systems and grid relationships.

Globug is part of the Mercury NZ Limited group, which provides shared governance, financial backing and a broader pool of expertise.

The company is based in New Zealand and is regulated by the Electricity Authority and the Commerce Commission.

Globug plans

Current Globug electricity plans

Live plan data from the Selectra Energy-Core API. Compare contract length, exit fees, solar buy-back and renewable status side-by-side, then confirm your address-specific quote with the retailer before switching.

Globug logo
Domestic

Prepay

Contract
no fixed term
Exit fees
$0
Bond / deposit
$0

Perks & tags

No exit fees Smart meter required Low user offer Standard user offer Uncontrolled
See Globug plans in detail

Self-service

Manage your Globug account online

Pay bills, track consumption, update payment details and message support — without a phone call.

Online account

Web portal for desktop & tablet

  • View and download every bill since you joined.
  • Submit a self-read meter reading.
  • Update bank details, address and payment method.
  • Message customer service without queueing on the phone.
Sign in to Globug

GLOBUG APP mobile app

iOS & Android

  • Real-time consumption alerts and usage graphs.
  • Push notifications for new bills and payment confirmations.
  • Quick pay with stored card or direct debit.
  • Manage rewards, promotions or free-hour periods (where offered).
Google Play App Store

Get in touch

Contact Globug

Phone

0800 PRE PAY (0800 773 729)

24/7

Email / contact form

[email protected]

Head office

Private Bag 92008, Auckland

Faults & emergencies

0800 232 858 (Faults)

Verdict

What to expect from Globug

Regulated NZ retailer

Globug is licensed by the Electricity Authority and bound by the Consumer Care Guidelines for residential customers.

Switching is free

Joining Globug takes 5–10 working days. Your power supply is not interrupted, and the new retailer handles the transfer with your old one.

Compare before you switch

Always cross-check Globug prices against other retailers — savings depend on your kWh usage and region.

Save up to $400 per year
Free comparison, no commitment

Not sure Globug is the cheapest option for you?

Kiwi households can save up to $400 per year by switching to the right retailer for their usage. Compare every NZ electricity retailer in under a minute.

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Common questions

The Selectra expert answers your questions about Globug

Globug is one of New Zealand's licensed electricity retailers, regulated by the Electricity Authority. Whether it is the right fit for your household depends on your usage profile, region, and the rates available on the plans listed above. Always compare your quoted price against several other retailers based on your address and 12-month consumption before you switch.

Switching to Globug is usually completed within a few days, up to a regulated maximum of 10 working days, and your power supply is never interrupted. Sign up online with your address and ICP number (printed on any past power bill). Globug will handle the transfer with your current retailer, including the final reading.

New Zealand consistently runs one of the greenest grids in the OECD: around 80% to 90% of grid electricity comes from renewable sources (hydro, geothermal, wind), with recent full-year figures sitting above 85% and individual quarters occasionally exceeding 95%. Some retailers (notably Mercury and Meridian) market themselves as 100% renewable. Check the plan badges above — offers tagged green energy are sold as renewable-only.

Most NZ electricity plans have no exit fees on open-term contracts. Fixed-term plans may include a break fee if you switch before the term ends. The "Exit fees" line on each plan card above shows the current policy.

You can reach Globug by phone at 0800 PRE PAY (0800 773 729), 24/7. Most retailers also offer in-app support, web chat and an online help centre — see the Account & app section above.