Globug: Company Overview and Services

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Globug offers prepay electricity for homes across New Zealand, backed by Mercury, with no bonds or credit checks for the client. The service focuses on electricity only, letting the consumer top up from the app or in-store, track usage and get low-balance alerts. A smart meter is required, there are no exit fees, and the person can manage reconnection and budgeting directly through the Globug app.

Who is Globug?

Based in Auckland, the company locates many of its core corporate functions such as senior management, legal affairs and investor relations close to the local community and market it serves.

When was Globug energy founded? It was established in 2008, and that founding date matters to clients because it signals operational maturity and a verifiable track record: a longer history suggests the provider has experience managing system risks, responding to regulatory change, investing in infrastructure and customer service, and building commercial and community relationships and is more likely to demonstrate creditworthiness and honour warranty or long-term commitments; by contrast, a recent founding date can indicate agility and innovation but generally warrants closer due diligence for long-term contracts.

Being part of the Mercury NZ Limited group, the business benefits from established governance, shared resources, and coordinated strategy—ensuring clients receive consistent quality, access to broader expertise, and solutions aligned with industry best practices.

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Key Facts About Globug Background and Size

Originating from New Zealand, the company is governed by the legal, regulatory, and consumer-protection frameworks of that jurisdiction, which guide its operations and compliance obligations.

Major shareholders include New Zealand Government (Crown) — 51% of parent Mercury NZ Limited, highlighting the primary stakeholders who hold influence over strategic and long-term decisions.

Manage Your Account Digitally

Access your balance, pay bills, track your usage, and update your personal details securely from any device, anytime. Enjoy the convenience of handling all your account needs from the comfort of your home or on the go.

Globug makes it simple to manage your energy account digitally, providing both online and app-based options. You can access your account, view bills, track usage, and update payment information securely through https://www.globug.co.nz/login//.

Stay in Control with the GLOBUG APP App

Globug’s app provides clients with a simple and convenient way to manage their energy account. It allows users to monitor consumption in real time, pay bills, receive alerts, and access personalised insights. By centralising these tools, the app empowers clients with greater control, transparency, and the ability to make informed decisions about their energy usage.

• ✔️Easy access to usage reports and billing history.

• ✔️Notifications for high usage, bill reminders, and payment confirmations.

• ✔️Ability to update personal and payment details securely.

• ✔️Support for multiple devices: mobile, tablet, and desktop.

• ✔️Secure authentication and data protection.

• ✔️Access to promotions, discounts, and loyalty programs.

• ✔️Customer support and FAQs accessible directly through the app.

• ✔️Ability to monitor and manage energy consumption in real time.

• ✔️Estimate remaining days of electricity, prepay-focused alerts.

Why Choose Globug

• Customers can access online account to view bills, track consumption, submit meter readings, and receive important notifications—all from the comfort of home or on the go. Transparent pricing and clear communication ensure no surprises, helping households stay in control of their energy usage.
• In addition, Globug provides responsive customer support, ready to assist with billing, usage inquiries, and general guidance whenever you need help.
• By combining convenience, transparency, and reliable service, Globug delivers a seamless electricity experience that meets the needs of residential customers across New Zealand, making it easy to manage energy efficiently and confidently.