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Selectra New Zealand
Grey Power Electricity logo
NZ electricity retailer

Grey Power Electricity electricity

Founded in 2013 and headquartered in Auckland, Grey Power Electricity supplies electricity to households across New Zealand. Compare plans, contact, app, ownership and reviews below.

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Founded 2013 Over 20,000 customers New Zealand Privately owned

Founded

2013

Years in NZ market

Customers

Over 20,000 customers

Connections served

About

Who is Grey Power Electricity?

The company is headquartered in Auckland, where it bases its senior management, customer operations and regulatory functions.

Grey Power Electricity was established in 2013. A longer track record means more years operating under New Zealand's regulatory framework and a wider history of customer feedback, billing systems and grid relationships.

Grey Power Electricity is part of the Pulse Energy (partnership with Grey Power Federation) group, which provides shared governance, financial backing and a broader pool of expertise.

The company is based in New Zealand and is regulated by the Electricity Authority and the Commerce Commission.

Grey plans

Current Grey Power Electricity electricity plans

Live plan data from the Selectra Energy-Core API. Compare contract length, exit fees, solar buy-back and renewable status side-by-side, then confirm your address-specific quote with the retailer before switching.

Grey Power Electricity logo
Domestic

Grey Power Plan

Contract
no fixed term
Exit fees
$150 + GST if 30 days’ notice is not provided
Direct debit
$2 per month

Perks & tags

Can add gas Can add broadband New customer offer Low user offer Standard user offer Uncontrolled Controlled Solar buy back
Grey Power Electricity logo
Domestic

Power Lunch Plan

Contract
no fixed term
Exit fees
$150 + GST early termination fee if 30 days’ notice is not provided
Direct debit
$2 per month discount

Perks & tags

Smart meter required Free hours plan Can add gas Can add broadband New customer offer Day night plan Solar buy back
Grey Power Electricity logo
Domestic

Power Shift Plan

Contract
no fixed term
Exit fees
$150 + GST if 30 days’ notice is not provided
Direct debit
$2 per month

Perks & tags

No exit fees Smart meter required Can add gas Can add broadband New customer offer Low user offer Standard user offer Day night plan Solar buy back
See Grey plans in detail

Self-service

Manage your Grey account online

Pay bills, track consumption, update payment details and message support — without a phone call.

Online account

Web portal for desktop & tablet

  • View and download every bill since you joined.
  • Submit a self-read meter reading.
  • Update bank details, address and payment method.
  • Message customer service without queueing on the phone.
Sign in to Grey

Get in touch

Contact Grey Power Electricity

Phone

0800 473 976

Monday to Friday 8am–5pm (excluding public holidays)

Email / contact form

[email protected]

Head office

PO Box 10044, Auckland 1446

Faults & emergencies

0800 473 976 (press option 1)

Verdict

What to expect from Grey Power Electricity

Regulated NZ retailer

Grey Power Electricity is licensed by the Electricity Authority and bound by the Consumer Care Guidelines for residential customers.

Switching is free

Joining Grey takes 5–10 working days. Your power supply is not interrupted, and the new retailer handles the transfer with your old one.

Compare before you switch

Always cross-check Grey prices against other retailers — savings depend on your kWh usage and region.

Save up to $400 per year
Free comparison, no commitment

Not sure Grey Power Electricity is the cheapest option for you?

Kiwi households can save up to $400 per year by switching to the right retailer for their usage. Compare every NZ electricity retailer in under a minute.

Compare all NZ retailers

Common questions

The Selectra expert answers your questions about Grey Power Electricity

Grey Power Electricity is one of New Zealand's licensed electricity retailers, regulated by the Electricity Authority. Whether it is the right fit for your household depends on your usage profile, region, and the rates available on the plans listed above. Always compare your quoted price against several other retailers based on your address and 12-month consumption before you switch.

Switching to Grey Power Electricity is usually completed within a few days, up to a regulated maximum of 10 working days, and your power supply is never interrupted. Sign up online with your address and ICP number (printed on any past power bill). Grey Power Electricity will handle the transfer with your current retailer, including the final reading.

New Zealand consistently runs one of the greenest grids in the OECD: around 80% to 90% of grid electricity comes from renewable sources (hydro, geothermal, wind), with recent full-year figures sitting above 85% and individual quarters occasionally exceeding 95%. Some retailers (notably Mercury and Meridian) market themselves as 100% renewable. Check the plan badges above — offers tagged green energy are sold as renewable-only.

Most NZ electricity plans have no exit fees on open-term contracts. Fixed-term plans may include a break fee if you switch before the term ends. The "Exit fees" line on each plan card above shows the current policy.

You can reach Grey Power Electricity by phone at 0800 473 976, Monday to Friday 8am–5pm (excluding public holidays). Most retailers also offer in-app support, web chat and an online help centre — see the Account & app section above.