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Selectra New Zealand
Nova Energy logo
NZ electricity retailer

Nova Energy electricity

Founded in 2012 and headquartered in Wellington, Nova Energy supplies electricity to households across New Zealand. Compare plans, contact, app, ownership and reviews below.

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Founded 2012 112,640 electricity customers (ICPs) as at 30 Jun 2021 New Zealand

Founded

2012

Years in NZ market

Customers

112,640 electricity customers (ICPs) as at 30 Jun 2021

Connections served

Employees

242 (LinkedIn listed employees)

Workforce size

About

Who is Nova Energy?

The company is headquartered in Wellington, where it bases its senior management, customer operations and regulatory functions.

Nova Energy was established in 2012. A longer track record means more years operating under New Zealand's regulatory framework and a wider history of customer feedback, billing systems and grid relationships.

Nova Energy is part of the Todd Corporation group, which provides shared governance, financial backing and a broader pool of expertise.

The company is based in New Zealand and is regulated by the Electricity Authority and the Commerce Commission.

Nova plans

Current Nova Energy electricity plans

Live plan data from the Selectra Energy-Core API. Compare contract length, exit fees, solar buy-back and renewable status side-by-side, then confirm your address-specific quote with the retailer before switching.

Nova Energy logo
Domestic

Electricity

Contract
no fixed term
Exit fees
No exit fees
Solar buy-back
10c per kWh
Bond / deposit
$150

Perks & tags

No exit fees Can add gas Can add broadband New customer offer Low user offer Standard user offer Uncontrolled Controlled Composite Day night plan Solar buy back
Nova Energy logo
Domestic

Multisaver

Contract
no fixed term
Exit fees
no exit fees
Solar buy-back
10c per kWh
Bond / deposit
$150 bond (residential electricity) if requested

Perks & tags

No exit fees Can add gas Can add broadband Low user offer Standard user offer Uncontrolled Controlled Composite Day night plan Solar buy back
Nova Energy logo
Domestic

Smart Bundle

Contract
24 months
Exit fees
$300 early termination fee per service
Bond / deposit
Residential bond: $150 per service (electricity, gas, or broadband); $300 dual

Perks & tags

Smart meter required Can add gas Can add broadband New customer offer Low user offer Standard user offer Uncontrolled Controlled Composite Day night plan Night boost Solar buy back
Nova Energy logo
Business

Fixed Energy

Contract
fixed until 31 March 2027
Exit fees
$500 (incl. GST) per ICP

Perks & tags

Can add gas Can add broadband Uncontrolled Controlled Composite Day night plan
See Nova plans in detail

Self-service

Manage your Nova account online

Pay bills, track consumption, update payment details and message support — without a phone call.

Online account

Web portal for desktop & tablet

  • View and download every bill since you joined.
  • Submit a self-read meter reading.
  • Update bank details, address and payment method.
  • Message customer service without queueing on the phone.
Sign in to Nova

Nova Hub mobile app

iOS & Android

  • Real-time consumption alerts and usage graphs.
  • Push notifications for new bills and payment confirmations.
  • Quick pay with stored card or direct debit.
  • Manage rewards, promotions or free-hour periods (where offered).
Google Play App Store

Get in touch

Contact Nova Energy

Phone

07 306 2700

Mon–Fri: 8:30am–6:00pm

Email / contact form

[email protected]

Head office

PO Box 404, Whakatane 3158, New Zealand

Faults & emergencies

0800 668 236 (24/7 faults)

Verdict

What to expect from Nova Energy

Regulated NZ retailer

Nova Energy is licensed by the Electricity Authority and bound by the Consumer Care Guidelines for residential customers.

Switching is free

Joining Nova takes 5–10 working days. Your power supply is not interrupted, and the new retailer handles the transfer with your old one.

Compare before you switch

Always cross-check Nova prices against other retailers — savings depend on your kWh usage and region.

Save up to $400 per year
Free comparison, no commitment

Not sure Nova Energy is the cheapest option for you?

Kiwi households can save up to $400 per year by switching to the right retailer for their usage. Compare every NZ electricity retailer in under a minute.

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Common questions

The Selectra expert answers your questions about Nova Energy

Nova Energy is one of New Zealand's licensed electricity retailers, regulated by the Electricity Authority. Whether it is the right fit for your household depends on your usage profile, region, and the rates available on the plans listed above. Always compare your quoted price against several other retailers based on your address and 12-month consumption before you switch.

Switching to Nova Energy is usually completed within a few days, up to a regulated maximum of 10 working days, and your power supply is never interrupted. Sign up online with your address and ICP number (printed on any past power bill). Nova Energy will handle the transfer with your current retailer, including the final reading.

New Zealand consistently runs one of the greenest grids in the OECD: around 80% to 90% of grid electricity comes from renewable sources (hydro, geothermal, wind), with recent full-year figures sitting above 85% and individual quarters occasionally exceeding 95%. Some retailers (notably Mercury and Meridian) market themselves as 100% renewable. Check the plan badges above — offers tagged green energy are sold as renewable-only.

Most NZ electricity plans have no exit fees on open-term contracts. Fixed-term plans may include a break fee if you switch before the term ends. The "Exit fees" line on each plan card above shows the current policy.

You can reach Nova Energy by phone at 07 306 2700, Mon–Fri: 8:30am–6:00pm. Most retailers also offer in-app support, web chat and an online help centre — see the Account & app section above.