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Selectra New Zealand
Octopus Energy logo
NZ electricity retailer

Octopus Energy electricity

Founded in 2020 and headquartered in Wellington, Octopus Energy supplies electricity to households across New Zealand. Compare plans, contact, app, ownership and reviews below.

See Octopus plans Contact Octopus
Founded 2020 Around 5,000 (NZ) United Kingdom Privately owned

Founded

2020

Years in NZ market

Customers

Around 5,000 (NZ)

Connections served

Employees

About 120 (NZ office)

Workforce size

About

Who is Octopus Energy?

The company is headquartered in Wellington, where it bases its senior management, customer operations and regulatory functions.

Octopus Energy was established in 2020. A longer track record means more years operating under New Zealand's regulatory framework and a wider history of customer feedback, billing systems and grid relationships.

Octopus Energy is part of the Octopus Energy Group Limited group, which provides shared governance, financial backing and a broader pool of expertise.

The company is based in United Kingdom and is regulated by the Electricity Authority and the Commerce Commission.

Octopus plans

Current Octopus Energy electricity plans

Live plan data from the Selectra Energy-Core API. Compare contract length, exit fees, solar buy-back and renewable status side-by-side, then confirm your address-specific quote with the retailer before switching.

Octopus Energy logo
Domestic

OctopusFlexi

Contract
no fixed term
Exit fees
No exit fees
Solar buy-back
17c per kWh

Perks & tags

No exit fees Smart meter required Ev plan Day night plan Solar buy back
Octopus Energy logo
Domestic

OctopusPeaker

Contract
no fixed term
Exit fees
$0 (no exit/break fees)
Solar buy-back
23c per kWh (peak), 10c per kWh (off-peak), 5c per kWh (night)
Bond / deposit
Up to two months’ estimated electricity supply (if you fail a credit check)

Perks & tags

No exit fees Smart meter required Ev plan Day night plan Solar buy back
Octopus Energy logo
Domestic

Working on Sunshine

Contract
no fixed term
Exit fees
no exit fees
Solar buy-back
23c per kWh (Peak), 10c per kWh (Off-peak), 5c per kWh (Night)
Bond / deposit
Bond may be required if you fail a credit check; up to two months’ estimated supply

Perks & tags

No exit fees Smart meter required Controlled Day night plan Solar buy back
Octopus Energy logo
Business

Shape Shifters

Exit fees
$100 plus 5% of the cost of your expected usage for the remainder of the term
Bond / deposit
May be required to provide a bond or maintain a credit equivalent to two months’ worth of supply (subject to credit check)

Perks & tags

Smart meter required Day night plan Solar buy back
Octopus Energy logo
Domestic

Zero Bills

Contract
5 years
Exit fees
no exit fees
Solar buy-back
0c per kWh (no separate export payment under Zero Bills)
Bond / deposit
Bond up to two months’ estimated electricity cost (if you fail a credit check)

Perks & tags

Green energy No exit fees Smart meter required Low user offer
See Octopus plans in detail

Self-service

Manage your Octopus account online

Pay bills, track consumption, update payment details and message support — without a phone call.

Online account

Web portal for desktop & tablet

  • View and download every bill since you joined.
  • Submit a self-read meter reading.
  • Update bank details, address and payment method.
  • Message customer service without queueing on the phone.
Sign in to Octopus

Octopus Energy mobile app

iOS & Android

  • Real-time consumption alerts and usage graphs.
  • Push notifications for new bills and payment confirmations.
  • Quick pay with stored card or direct debit.
  • Manage rewards, promotions or free-hour periods (where offered).
Google Play App Store

Get in touch

Contact Octopus Energy

Phone

0800 947 867

Monday to Thursday, 9 AM to 5 PM; Friday, 9 AM to 4 PM

Email / contact form

[email protected]

Head office

10 Brandon Street, Wellington 6011, New Zealand

Faults & emergencies

0800 947 867

Verdict

What to expect from Octopus Energy

Regulated NZ retailer

Octopus Energy is licensed by the Electricity Authority and bound by the Consumer Care Guidelines for residential customers.

Switching is free

Joining Octopus takes 5–10 working days. Your power supply is not interrupted, and the new retailer handles the transfer with your old one.

Compare before you switch

Always cross-check Octopus prices against other retailers — savings depend on your kWh usage and region.

Save up to $400 per year
Free comparison, no commitment

Not sure Octopus Energy is the cheapest option for you?

Kiwi households can save up to $400 per year by switching to the right retailer for their usage. Compare every NZ electricity retailer in under a minute.

Compare all NZ retailers

Common questions

The Selectra expert answers your questions about Octopus Energy

Octopus Energy is one of New Zealand's licensed electricity retailers, regulated by the Electricity Authority. Whether it is the right fit for your household depends on your usage profile, region, and the rates available on the plans listed above. Always compare your quoted price against several other retailers based on your address and 12-month consumption before you switch.

Switching to Octopus Energy is usually completed within a few days, up to a regulated maximum of 10 working days, and your power supply is never interrupted. Sign up online with your address and ICP number (printed on any past power bill). Octopus Energy will handle the transfer with your current retailer, including the final reading.

New Zealand consistently runs one of the greenest grids in the OECD: around 80% to 90% of grid electricity comes from renewable sources (hydro, geothermal, wind), with recent full-year figures sitting above 85% and individual quarters occasionally exceeding 95%. Some retailers (notably Mercury and Meridian) market themselves as 100% renewable. Check the plan badges above — offers tagged green energy are sold as renewable-only.

Most NZ electricity plans have no exit fees on open-term contracts. Fixed-term plans may include a break fee if you switch before the term ends. The "Exit fees" line on each plan card above shows the current policy.

You can reach Octopus Energy by phone at 0800 947 867, Monday to Thursday, 9 AM to 5 PM; Friday, 9 AM to 4 PM. Most retailers also offer in-app support, web chat and an online help centre — see the Account & app section above.