Toast Electric offers electricity supply with a community-first, not-for-profit model for the Wellington region and selected South Island areas. The consumer can choose low or standard user plans, EV and day/night options, and solar buy-back, with no exit fees and green energy. Service includes a 24/7 faults line and hardship support. Toast provides electricity only, no natural gas, and reinvests surplus to help lower costs locally.
Who is Toast Electric?
Based in Wellington, the company locates many of its core corporate functions such as senior management, legal affairs and investor relations close to the local community and market it serves.
When was Toast Electric energy founded? It was established in 2022, and that founding date matters to clients because it signals operational maturity and a verifiable track record: a longer history suggests the provider has experience managing system risks, responding to regulatory change, investing in infrastructure and customer service, and building commercial and community relationships and is more likely to demonstrate creditworthiness and honour warranty or long-term commitments; by contrast, a recent founding date can indicate agility and innovation but generally warrants closer due diligence for long-term contracts.
Being part of the Sustainability Trust group, the business benefits from established governance, shared resources, and coordinated strategy—ensuring clients receive consistent quality, access to broader expertise, and solutions aligned with industry best practices.
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Toast Electric is a not-for-profit electricity retailer. Operated by the Sustainability Trust, it reinvests all profits into supporting households in energy hardship, rather than distributing them to shareholders.
It serves homes and small businesses across Wellington, Kāpiti, Horowhenua, Wairarapa, Christchurch, and mid-Canterbury — offering a unique mission-driven model in the New Zealand energy market.
Key Facts About Background and Size
Originating from New Zealand, the company is governed by the legal, regulatory, and consumer-protection frameworks of that jurisdiction, which guide its operations and compliance obligations.
Serving approximately 2,100 (people have made the switch) customers, the size of the provider’s customer base can reflect its experience in managing a range of connections and the maturity of its service systems. A larger customer base usually indicates a well-established processes and widespread support, while a smaller base might suggest a more niche or local focus.
Stock Exchange Information about Toast Electric
The company is not publicly listed and does not produce market disclosures in the same way as listed entities.
Major shareholders include Sustainability Trust — 100 shares (100%), highlighting the primary stakeholders who hold influence over strategic and long-term decisions.
Toast Electric Energy Plans
Toast Electric offers a range of energy plans designed to suit different households and businesses across New Zealand. When comparing plans, it’s worth looking beyond the headline rates — check whether pricing is fixed or variable, if there are discounts for direct debit or online billing, and whether renewable energy options are included. Consider contract length, exit fees, and any special perks such as solar buy-back rates or bundled broadband deals. By comparing these factors side-by-side, you can find the Toast Electric plan that best fits your energy usage and lifestyle.
Solar BuyBack
- Contract Length: no fixed term
- Solar Buy-back: 11c per kWh (including GST)
- No Exit Fees
Electricity
- Contract Length: no fixed term
- Solar Buy-back: 11c per kWh
- No Exit Fees
Support is available Outage service available 24/7 to assist with billing, usage inquiries, or general questions.
Why Choose Toast Electric?
Choosing the right electricity provider can make managing your energy simpler, more convenient, and tailored to your household needs. Toast Electric offers reliable service, flexible payment options, and user-friendly tools to monitor and manage electricity usage efficiently.
- Customers can access online account to view bills, track consumption, submit meter readings, and receive important notifications—all from the comfort of home or on the go. Transparent pricing and clear communication ensure no surprises, helping households stay in control of their energy usage.
- In addition, Toast Electric provides responsive customer support, ready to assist with billing, usage inquiries, and general guidance whenever you need help.
- By combining convenience, transparency, and reliable service, Toast Electric delivers a seamless electricity experience that meets the needs of residential customers across New Zealand, making it easy to manage energy efficiently and confidently.