Genesis EnergyDomestic offer Fixed plan
Contract Length: 12 months
Direct Debit Discount: 2% discount for auto-paying by direct debit
Exit Fees: $150 early exit fee per fuel type
Genesis EnergyDomestic offer Flexi plan
Contract Length: 12 months
Direct Debit Discount: 2% discount for auto-paying by direct debit
Exit Fees: $150 early exit fee per fuel type
Your Energy Plan Tariff Explained
- Tariff type: Variable (open-term, prices can change with notice). No fixed term and no exit fees. Charges comprise a daily fixed charge plus a variable per-kWh rate; exact prices depend on your network area, meter configuration (e.g., inclusive/controlled or time‑of‑use), and user category.
- How charges are calculated: a daily fixed charge is applied to each day of supply, and a variable charge applies to each kWh consumed. If you have a separate controlled meter (e.g., for hot water), a different controlled rate may apply. Time‑of‑use rates are available only where your meter and network support them.
- Example rates (indicative only) for Auckland on an open, variable plan: Daily charge $1.035/day; variable energy rate $0.2958/kWh (before any applicable discounts). Rates vary by address and metering; taxes/levies apply as per your bill.
- Regional notes: If you’re in Northland, Waikato, Bay of Plenty, Central North Island, Eastland, Taranaki, Whanganui, Wellington, Marlborough, Westland, Canterbury, Otago, or Southland, rates depend on your local lines company pricing and metering setup. Please contact Genesis directly to confirm your specific daily charges and per‑kWh rates for your ICP/address.
- Eligibility and metering: An advanced/smart meter is required for any time‑of‑use pricing and to book Power Shout hours precisely. If your meter or network doesn’t support TOU, you’ll be on anytime/controlled rates.
Additional Services Included
- Genesis includes access to the Energy IQ app (at no additional cost) for usage insights, forecasting, bill payments, and account management.
- Eligible Flexi customers also receive Power Shout — periodic free‑electricity hours you can book via the app at no extra charge. Optional add‑ons available from Genesis include: LPG bottle ordering and delivery (charges apply per 45kg cylinder and delivery); fibre broadband (pricing depends on plan; promotional modem offers may be available with minimum term and a small shipping/handling fee); and solar export via the HomeGen buy‑back programme for customers with approved small‑scale generation (typical buy‑back rate around 12.5c/kWh, excluding GST; an import/export meter install fee of about $127 may apply).
- Availability, eligibility, and pricing vary by location and plan; confirm details with Genesis at sign‑up..
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Who Gets the Most from This Plan?
Flexi suits households that value contract flexibility and don’t want early exit fees — for example, renters, small families, or those expecting to move. It’s also a pragmatic option for customers who want to keep plan settings simple while still earning modest ongoing bill discounts for direct debit/e‑billing. Customers who can shift some usage into Power Shout windows (e.g., laundry, dishwashing, or EV top‑ups during free hours) may gain extra value. Large households with high, predictable usage or EV owners who mainly charge overnight may find better savings on a fixed‑term or dedicated EV plan with deeper discounts or cheaper night rates, while solar users should consider Genesis’ buy‑back options alongside their usage profile.
Promotions & Discounts of Flexi plan Offer
- 💰 Genesis’ Flexi plan is the open-term option (no fixed contract) and typically offers up to 3% in ongoing bill discounts for eligible customers
- 💰 These are generally made up of a small discount for paying by direct debit and another for receiving bills by email; the exact mix and availability are confirmed at sign-up and can vary by payment method and account setup
- 💰 Dual-fuel customers (electricity plus gas/LPG with Genesis) may qualify for an additional ongoing dual-fuel discount on top of Flexi’s plan discounts. Flexi customers who meet eligibility criteria can also receive Power Shout hours — periodic allocations of free electricity that you can book for the time that suits you via the Energy IQ app
- 💰 Power Shout availability, the number of hours, and expiry windows are set by Genesis and can change over time
- 💰 Joining credits and higher discount tiers are typically reserved for fixed-term offers; Flexi focuses on contract flexibility plus the standard bill-discount bundle and Power Shout loyalty benefits.
How Your Plan Pricing Can Change?
Because Flexi is a variable (open-term) plan, Genesis may change your electricity prices from time to time In practice, retailers in New Zealand typically give at least 30 days’ advance notice of price increases, sent by email or your chosen contact method, and explain why prices are changing Common drivers include changes to local network (lines) company charges, metering costs, wholesale generation cost shifts, government taxes/levies or regulatory changes, and inflationary adjustments. If you move from Flexi to a fixed-term plan, the energy (per‑kWh and daily) rates are usually fixed for the contract term, but pass‑through items (e.g., network charges, metering costs, government-imposed levies/taxes) can still change with notice If your metering setup or user category changes (e.g., controlled load added/removed), your pricing may be updated accordingly.Genesis EnergyDomestic offer Energy EV
Contract Length: 12 months
Direct Debit Discount: 2%
Exit Fees: $150
Your Energy Plan Tariff Explained
- Tariff type: Time‑of‑Use with two usage periods — Day (7 am–9 pm) and Night (9 pm–7 am). Night usage is charged at approximately 50% of the plan’s daytime variable rate. The discount applies to variable usage only; the daily fixed charge always applies.
- How charges are calculated: a daily fixed charge plus per‑kWh variable rates by time period. Controlled loads on a separate meter (e.g., hot water) are typically excluded from the night discount. A communicating smart meter is required to record half‑hourly usage.
- Example regional pricing (indicative): Auckland daily fixed charge $1.0350/day; Day $0.3372/kWh (7 am–9 pm); Night $0.1685/kWh (9 pm–7 am). Rates vary by network area and meter setup and may be shown ex‑GST; confirm current GST‑inclusive pricing on sign‑up.
- Other regions: for Northland, Waikato, Bay of Plenty, Central North Island, Eastland, Taranaki, Whanganui, Wellington, Marlborough, Westland, Canterbury, Otago and Southland, rates depend on your local lines company and meter configuration; please contact Genesis directly for your address‑specific Energy EV prices.
- Eligibility and term: residential customers with an eligible smart meter and proof of EV ownership/regular charging. Commonly offered on a 12‑month fixed term with an early exit fee around $150 if you leave early.
Additional Services Included
- • EVerywhere add‑on (included, no monthly fee): link your ChargeNet account in the Energy IQ app so public charging sessions are billed on your Genesis invoice at your home per‑kWh Energy EV rate.
- Idle fees and any excluded sites are passed through separately. • Power Shout (included): periodic free hours of electricity credited to your account and bookable in the Energy IQ app; timing and quantities are at Genesis’ discretion and may vary over the year. • Energy IQ app (included): account management and usage insights (hourly/daily/monthly), Power Shout booking, ChargeNet linking for EVerywhere, and billing/history tools..
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Who Gets the Most from This Plan?
Best for EV owners who can shift a meaningful share of household usage to nights. Small families and larger households that can run EV charging, hot‑water boosts, dishwashers, washing/drying and other high‑load appliances after 9 pm tend to maximise the 50% overnight discount. Regular road‑trippers who use ChargeNet benefit further by paying their home Energy EV per‑kWh rates on the public network via EVerywhere. Less suited to homes with predominantly daytime consumption that can’t be shifted, or to properties where most load sits on a separately controlled meter (which doesn’t receive the night discount). Solar‑first households exporting a lot during the day can still pair the plan with overnight charging and appliance timers, but overall savings depend on how much demand can be moved into 9 pm–7 am.
Promotions & Discounts of Energy EV Offer
- 💰 Energy EV is built around a nightly discount: electricity used between 9 pm and 7 am is charged at roughly half the plan’s daytime variable rate
- 💰 The discount applies to usage only (daily fixed charges still apply) and typically excludes appliances on a separately priced controlled meter (e.g., hot water)
- 💰 Eligibility generally requires a communicating smart meter at the property and evidence that an EV is owned or regularly charged there
- 💰 Most households take the plan on a 12‑month fixed term with an early exit fee around $150 if cancelled early. On‑bill discounts can be stacked to reduce costs further
- 💰 Typical combinations seen include up to 6% in ongoing bill discounts made up of a fixed‑term commitment discount, a direct‑debit discount and e‑billing/recurring‑card discounts
- 💰 Customers on eligible bundles (e.g., dual‑fuel with gas/LPG) may access additional percentage discounts or once‑off joining credits when offered; amounts and eligibility vary by campaign. Two ongoing promotions are commonly included for eligible customers: Power Shout (occasional free hours of power you can book in the Energy IQ app; quantities and timing are at Genesis’ discretion) and EVerywhere (an add‑on that lets you pay your home per‑kWh Energy EV rates when you charge at ChargeNet public chargers by linking your ChargeNet account in Energy IQ; public‑charging idle fees and any excluded sites are billed separately).
How Your Plan Pricing Can Change?
On fixed‑term versions of Energy EV, the advertised per‑kWh rates and daily charges are set for the term, but Genesis may still adjust your pricing with notice when pass‑through or regulated components change (e.g., local network/lines charges, national transmission charges, government levies/taxes, metering charges) or if your metering setup/price category changes In practice, most network and levy updates take effect around 1 April each year; Genesis notifies affected customers in advance and then pro‑rates any bill that spans the change date. On open‑term/flexible variants, Genesis can change prices by giving prior notice (typically 30 days) Notice is commonly delivered by email, on the bill, or in‑app If the company increases prices under your plan, they will explain the main drivers (for example, changes in distribution/transmission fees, wholesale energy costs, inflation‑indexed components, or regulatory changes) Promotions, discounts and joining credits may be changed or withdrawn in line with their specific offer terms.Frequently Asked Questions about Electricity Rates
❓What’s the difference between fixed, variable, and spot pricing?
- Fixed rate: Your price per kWh stays the same for your contract term.
- Variable rate plans: Prices can change when the provider adjusts its rates, often in line with wholesale energy costs.
- Time-of-use plans: You pay different rates depending on when you use power (cheaper overnight, higher during peaks).
- Spot pricing: Your rate fluctuates with real-time wholesale prices. This can mean savings during off-peak times but higher costs during spikes.
❓What is a “fixed charge” and why do I pay it every day?
The daily fixed charge helps cover network maintenance and connection costs. You pay it even if you don’t use any electricity that day a bit like a line-rental fee for staying connected to the grid.
NZ also has low-fixed-charge plans for households that use less than 8,000 kWh per year (9,000 kWh in the lower South Island). These plans charge a smaller daily fee but a slightly higher unit rate.
❓Why do different regions have different electricity prices?
Each part of NZ has its own distribution network, and the cost of maintaining it varies. For example:
- Remote or rural lines cost more per customer to maintain than city networks.
- Some networks (like Wellington or Auckland) have more underground cabling pricier to upgrade but less storm-prone.
That’s why someone in Dunedin might pay different rates from someone in Hamilton, even with the same provider, being Genesis Energy or other.
❓How to Tell if You’re Getting a Good Electricity Deal?
When comparing electricity plans, look beyond just the headline price. Here’s what to review carefully:
- Unit rate (¢/kWh): This is the price you pay for each unit of electricity used — the lower, the better.
- Daily charge: A fixed cost added each day, regardless of usage. Compare these across providers.
- Time-of-use plans: You pay different rates depending on when you use power (cheaper overnight, higher during peaks).
- Contract term and exit fees: Check how long you’re locked in and what it costs to leave early.
- Discounts or bundle offers: Some plans include perks for paying on time or combining electricity and gas.
- Service reliability and app tools: Consider the provider’s reputation for customer support and whether they offer helpful online or mobile account management.