Globug kWh Electricity Rates & Energy Plans

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GlobugDomestic offer Prepay

Contract Length: no fixed term

Exit Fees: $0

Your Energy Plan Tariff Explained

  • Tariff type: Anytime variable rate (not Time‑of‑Use). Charges comprise a daily fixed charge plus a per‑usage variable charge (cents per kWh). Prices include GST and the Electricity Authority levy.
  • Plans: Low User (lower daily charge, higher per‑kWh) generally suits households using under 8,000 kWh/year; Standard User (higher daily, lower per‑kWh) suits usage above 8,000 kWh/year.
  • How charges are calculated: the daily fixed charge accrues each day while connected; the variable per‑kWh charge is applied to metered consumption. There are no peak/off‑peak or free‑period features on Prepay.
  • Price per kWh and daily charges are region‑specific. For current rates in Northland, Auckland, Waikato, Bay of Plenty, Central North Island, Eastland, Taranaki, Whanganui, Wellington, Marlborough, Westland, Canterbury, Otago, and Southland, please contact Globug directly to confirm your exact daily fixed charge and price per kWh for your address and meter.
  • Eligibility and metering: residential supply only; service requires a meter compatible with Globug’s equipment. Prices and plan assignment (Low vs Standard User) are reviewed against actual usage.

Additional Services Included

Offer condition
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Prepay
  • Residential Prepay only; electricity must be purchased in advance and is deducted from your Globug balance as daily fixed charges and usage are applied.
  • Minimum top‑up is $10. Processing fees per top‑up: 20¢ (internet banking via app/website), 40¢ (debit/credit via app/website), 75¢ (in‑store).
  • Account starts with a $10 credit buffer when set up; keep a positive balance to stay connected. If your balance falls too low and isn’t topped up in time, supply may be disconnected until you top up and request reconnection.
  • Reconnection is typically completed within about 20–60 minutes after a successful top‑up and request (allow up to an hour).
  • Debt from the setup period (and any transferred debt) is automatically repaid by deducting 25% from each top‑up until cleared.
  • Optional alerts: daily balance texts cost 20¢; email alerts are free. Low‑balance alerts are available (SMS and email).
  • No fixed‑term contracts, bonds, or credit checks are required to join Prepay.
  • Medically dependent customers are strongly advised not to use Prepay; contact Globug to discuss alternatives.
  • Service requires a meter compatible with Globug’s equipment; Globug may arrange meter installation or upgrade if required.
  • Prices include GST and the Electricity Authority levy; rates and fees may change with at least 30 days’ notice (or 48 hours for temporary emergency changes).
  • Availability of new joins may be temporarily paused during maintenance—check current status with Globug.

Who Gets the Most from This Plan?

Best suited to households wanting tight budget control and no late‑payment risk—e.g., small families or renters with variable incomes who prefer to prepay and monitor usage in an app. The Low User option can suit lower‑consumption households (typically under 8,000 kWh/year), while higher‑use homes can opt for the Standard User plan without committing to fixed‑term contracts, bonds, or credit checks. Less suitable for EV owners seeking discounted night rates or free‑hour plans, and for solar households wanting export buy‑back arrangements, as Prepay is an anytime (flat) tariff without time‑of‑use incentives and does not promote solar buy‑back. Prepay is also oriented to residential customers rather than small businesses.

Promotions & Discounts of Prepay Offer
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  • 💰 Globug’s Prepay offer does not advertise time-limited electricity discounts such as free hours, weekend power, bundle credits, or prompt-payment discounts
  • 💰 The plan is designed as a straightforward pay‑as‑you‑go service with no late‑payment fees and no bills
  • 💰 New customer sign-up incentives are not promoted for Prepay at this time. Operational charges and credits relevant to Prepay include: minimum top‑up of $10; top‑up processing fees when paying via internet banking (20¢ per top‑up), debit/credit card (40¢ per top‑up), or in‑store (75¢ per top‑up); optional daily balance text alerts at 20¢ per SMS (email alerts are free)
  • 💰 When a new account is set up, Globug applies a $10 credit buffer to help customers avoid immediate disconnection while they begin topping up
  • 💰 Eligibility is residential Prepay only; medically dependent customers are advised not to use Prepay
  • 💰 Availability of new joins may be temporarily paused from time to time during maintenance.

How Your Plan Pricing Can Change?

Globug may change its General Terms and Conditions, Pricing Plan (rates, fees, and charges), or dispute process by giving at least 30 days’ prior notice If any rate, fee, or charge is increased by more than 5%, Globug will send separate written notice explaining the reasons for the change Notices may be provided by post, email or text, public notice (including on the website), or in‑app notification. Valid drivers for price adjustments include pass‑through changes from lines companies and Transpower, government taxes/levies, and retail cost movements such as wholesale electricity costs and other operating costs During a declared Temporary Supply Emergency, Globug can make temporary price or terms changes with at least 48 hours’ notice; these revert when the emergency ends.

Frequently Asked Questions about Electricity Rates

❓What’s the difference between fixed, variable, and spot pricing?

  • Fixed rate: Your price per kWh stays the same for your contract term.
  • Variable rate plans: Prices can change when the provider adjusts its rates, often in line with wholesale energy costs.
  • Time-of-use plans: You pay different rates depending on when you use power (cheaper overnight, higher during peaks).
  • Spot pricing: Your rate fluctuates with real-time wholesale prices. This can mean savings during off-peak times but higher costs during spikes.

❓What is a “fixed charge” and why do I pay it every day?

The daily fixed charge helps cover network maintenance and connection costs. You pay it even if you don’t use any electricity that day a bit like a line-rental fee for staying connected to the grid.

NZ also has low-fixed-charge plans for households that use less than 8,000 kWh per year (9,000 kWh in the lower South Island). These plans charge a smaller daily fee but a slightly higher unit rate.

❓Why do different regions have different electricity prices?

Each part of NZ has its own distribution network, and the cost of maintaining it varies. For example:

  • Remote or rural lines cost more per customer to maintain than city networks.
  • Some networks (like Wellington or Auckland) have more underground cabling pricier to upgrade but less storm-prone.

That’s why someone in Dunedin might pay different rates from someone in Hamilton, even with the same provider, being Globug or other.

❓How to Tell if You’re Getting a Good Electricity Deal?

When comparing electricity plans, look beyond just the headline price. Here’s what to review carefully:

  • Unit rate (¢/kWh): This is the price you pay for each unit of electricity used — the lower, the better.
  • Daily charge: A fixed cost added each day, regardless of usage. Compare these across providers.
  • Time-of-use plans: You pay different rates depending on when you use power (cheaper overnight, higher during peaks).
  • Contract term and exit fees: Check how long you’re locked in and what it costs to leave early.
  • Discounts or bundle offers: Some plans include perks for paying on time or combining electricity and gas.
  • Service reliability and app tools: Consider the provider’s reputation for customer support and whether they offer helpful online or mobile account management.