Selectra Legal Notice and Privacy Policy

Before the legal and administrative language, here’s a plain-English introduction:
Selectra is a company created in 2007 by Aurian de Maupeou and Xavier Pinon (if you’re looking for a manager, it’s them!) to compare electricity suppliers. Since then, our activities (and the number of web pages!) have expanded to include telecoms, insurance, finance, home services, and more. Today, Selectra operates in over 15 countries and now brings its comparison expertise to New Zealand through Selectra.nz.

Summary:

1. Selectra, in a nutshell
2. Methodology
3. Legal Notice
4. Cookies Policy
5. Privacy Policy

Selectra, in a nutshell

We believe we can make the world of household contracts simpler, greener, and cheaper! To do this, we provide comparison tools, subscription services, and expert guidance to help Kiwis choose better energy, telecom, and insurance plans.

Below, you can find more information on:

• How we work
• Our editorial team
• How to contact us

Methodology of Comparators & Comparisons

Selectra complies with the principles of transparency and fairness as guided by the New Zealand Commerce Commission and the Ministry of Business, Innovation and Employment (MBIE) in relation to online comparison services and consumer information.

Our comparison methodology follows objective criteria (price, service quality, environmental impact, and contract flexibility). We do not alter or prioritise listings based on partner compensation.

Legal Notice

I – Object

These general conditions define the terms and conditions for the provision and use of the services of the Selectra.nz website (“the Site”). By using this Site, you acknowledge that you have read and accepted these conditions.

II – Definitions

Site: refers to Selectra.nz.

Publisher / Company: Selectra SAS, publisher of Selectra.nz.

User: any person using the Site or its services.

Client: any person who enters into a contract with a partner provider through Selectra.

Content: data, articles, and materials displayed on the Site.

Form: an online registration or contact form for information or callback requests.

Comparator: the tool allowing comparison between suppliers.

III – Legal Notices

Company name: SAS registered with the Paris RCS under business registration no. 499807147

Company name: Selectra SAS

Share capital: €140 000

APE code: 7490B

Head office: 66 rue Sébastien Mercier – 75015 Paris – France

Contact: [email protected]

Telephone number: +33 1 86 76 72 47

Site host: Acquia, 53 State Street, 10th Floor, Boston MA 02109, USA

Director of publication: Aurian de Maupeou, manager of Selectra SAS – [email protected]

Intra-community VAT number: FR12499807147

Professional liability number: 086714841

The Site is open and free to all Users. Use of any service implies acceptance of these general conditions. By ticking any consent or agreement boxes on our Site, the User confirms understanding and acceptance of these terms.

IV – Services

• Information about rates and conditions of energy, telecom, insurance, and financial providers active in New Zealand.
• Comparison tools for households and businesses in NZ dollars (NZD).
• Access to online forms for quote requests or advisor callbacks.
• Direct links to partner provider websites.
• Independent advice and practical guides.

V – Remuneration of the Publisher

Selectra.nzmight be compensated by partner providers through contracts or affiliate programs. This may include commissions for completed referrals. Such compensation does not alter our independence or objectivity.

VI – Intellectual Property

Selectra.nz is owned by Selectra SAS. All site content (text, graphics, logos, design) is protected by copyright and trademark law. Any reproduction, republication, or redistribution without prior written consent is prohibited.

VII – Personal Data

Selectra SAS (“the Company”) is the data controller and determines how and why your personal information is processed. Selectra.nz complies with New Zealand’s Privacy Act 2020 and the 13 Information Privacy Principles (IPPs).

You can read our full Privacy Policy below.

VIII – Advertising Banners

The Site may display advertising banners or sponsored content. This advertising helps keep our services free. Ad placement does not imply endorsement.

IX – Hyperlinks

Our Site may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

X – Photo Credits

• Adobe Stock
• Shutterstock
• Pixabay
• Unsplash

XI – Disclaimer

Selectra NZ makes every effort to provide accurate information but cannot guarantee completeness or error-free data. Users rely on information at their own discretion.

XII – Applicable Law & Jurisdiction

These terms are governed by the laws of New Zealand. Any dispute shall be submitted to the exclusive jurisdiction of New Zealand courts.

Cookies Policy

Selectra.nz uses cookies and similar technologies to improve user experience, analyse site traffic, and tailor content or ads.

I – What are cookies?

Cookies are small text files placed on your device. They can be “session” or “persistent”, “first-party” (by us) or “third-party” (by others such as analytics or ad partners).

II – What Type of Cookies Do We Use at Selectra?

Selectra.nz uses different categories of cookies to ensure the website functions correctly, improve its performance, and enhance your user experience. Below is an overview of the main types of cookies used on this Site.

1. Analytical cookies

These cookies help us understand how visitors use our website. They collect aggregated, anonymous data about pages visited, time spent on the Site, or error messages. This information is used only for statistical analysis and site maintenance to ensure the best possible user experience.

For example, Selectra.nz may use Google Analytics or other analytical tools. The information collected does not personally identify users, and IP addresses are anonymised where possible. Users can opt out of analytical tracking through Google’s opt-out tools or their browser’s privacy settings.

2. Functional / internal cookies

These cookies are necessary for the operation of the Site. They allow basic functions such as remembering user sessions, saving preferences, and maintaining secure areas (e.g. login accounts or user portals). Disabling these cookies may prevent parts of the Site from working properly.

3. Social network cookies

When the Site includes social media plugins or sharing buttons (e.g. Facebook, LinkedIn, or X/Twitter), those platforms may place cookies to allow you to share or comment directly from our pages. These cookies are managed by the respective social networks and are subject to their own privacy policies.

4. External content cookies

Some pages may embed content or services from third-party providers, such as Google Maps, YouTube, or other media platforms. These external providers may set cookies required for their service to function. Selectra.nz does not control these cookies, which are managed under the third parties’ own terms.

5. Advertising and personalization cookies

Selectra.nz may collaborate with third-party advertising or affiliate partners that use cookies to personalize ad content or measure campaign effectiveness. These cookies can create anonymous user profiles based on browsing patterns to present more relevant ads. Such cookies are not activated unless the user continues browsing the Site after being informed of our cookie policy.

A full list of active cookies, their providers, and their purpose can be found in the “List of Cookies” section at the end of this document.

III – Why we use them

• To remember user preferences and improve functionality.
• To analyse usage through tools such as Google Analytics.
• To deliver relevant advertising and measure performance.
• To enhance security and fraud prevention.

III - List and Description of Cookies: Level of Intrusiveness

At Selectra we use Google services - such as Google Ads or Google Analytics. For more information on this subject, you can consult https://policies.google.com/technologies/partner-sites?hl=en.

The list below outlines the purpose of the cookies mentioned above, incorporating a scale of 1 to 3 based on their impact or “level of intrusion” on users visiting the website:

• Level 1: relates to cookies for internal use which are essential for the correct operation of the website and, therefore, the provision of the service requested by the user, as well as cookies managed by third parties with the sole purpose of allowing external plugins to display content correctly and, therefore, necessary for the functional presentation of this website.
• Level 2: relates to anonymous analytical cookies, for internal use, which are necessary for the maintenance of web content on the website, and are exclusively managed by this website.
• Level 3: relates to cookies managed by third parties that allow tracking the user through external websites or services.

IV - List of Cookies Used on This Website

*For more information on Google Cookie policies, please visit Google. For more details on Google Analytics technical details, please visit Google Analytics Documentation. * For more information on Facebook Cookies please check their Cookie Policies. *For more information on Hotjar Cookies, please visit the Hotjar Cookie Policy. *For more information on Twitter Cookies, please read the Twitter Cookie Document. *For more information regarding Zendesk Cookies, please review the Zendesk Cookie Policy. *For more details on Microsoft Cookies, please visit the Microsoft Privacy Statement. Please note that this cookie list is subject to chan

V - How Can I Deactivate or Delete These Cookies?

The user can at any time choose which cookies he wishes to use on this website via, for example, the browser settings:

Internet Explorer: https://privacy.microsoft.com/en-us/privacystatement

Safari: https://www.apple.com/legal/privacy/en-ww/cookies/

Google Chrome: https://support.google.com/chrome/answer/95647?hl=en

Google: https://policies.google.com/privacy?hl=en

Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Opera: https://www.opera.com/privacy

Android (Google): https://policies.google.com/privacy?hl=en

Windows Phone (Microsoft): https://privacy.microsoft.com/en-us/privacystatement

VI - What Happens if Cookies Are Disabled

Some website features can be disabled or not function as intended.

VII– Legal Framework in NZ

Here in New Zealand, there isn’t a specific “cookies law”, but the Privacy Act 2020 still applies whenever cookies collect personal information. Under Principle 3, we need to let you know what data we collect, why we collect it, who we share it with, and how long we keep it. That’s why you’ll see a clear cookie notice the first time you visit our site — so you always know what’s going on with your data.

VIII – Updates

We may update this cookie policy periodically. Changes will be announced via on-site notice.

Privacy Policy

I – Our Commitment

Selectra.nz collects and manages personal information in accordance with the Privacy Act 2020 and its 13 Information Privacy Principles (IPPs). Our aim is to handle your data lawfully, transparently, and securely.

II – What we collect

• Information you provide (e.g. name, phone, email when requesting a quote).
• Automatically collected data (IP address, device type, cookies, usage analytics).

III – Purpose of collection

• To respond to your inquiries or requests.
• To connect you with relevant partner providers.
• To improve our services and website performance.
• To send updates or marketing communications (if you consent).

IV – Disclosure and Retention

Data is disclosed only to trusted partners necessary to fulfil your request or to service providers (e.g. hosting, analytics). We store personal data only as long as needed for its purpose, after which it is securely deleted or anonymised.

V – Your Rights

You have the right to access, correct, or request deletion of your personal data. To exercise your rights, contact us at [email protected]. If you believe your privacy rights have been breached, you may also contact the Office of the Privacy Commissioner (Te Mana Mātā Pono).

VI – Data Security

We use appropriate technical and organisational measures to protect your information against unauthorised access, loss, or misuse. In case of a serious privacy breach, Selectra NZ will notify the Privacy Commissioner and affected individuals as required by law.

VII – International Transfers

When personal data is processed by Selectra SAS or its service providers outside New Zealand (e.g. in France or the US), we ensure comparable privacy safeguards are in place as required by IPP 12.

VIII – Policy Updates

We may update this Privacy Policy to reflect changes in law or our operations. Updated versions will be dated and posted on this page.

IX – Contact

For any questions or requests about privacy or cookies, please contact:
Email: [email protected]
Phone: +33 1 86 76 72 47
Website: https://selectra.nz