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Selectra New Zealand
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NZ electricity retailer

Wise Prepay Energy electricity

Founded in 2015 and headquartered in Auckland, Wise Prepay Energy supplies electricity to households across New Zealand. Compare plans, contact, app, ownership and reviews below.

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Founded 2015 5,000 (as at Dec 2024) New Zealand Privately owned

Founded

2015

Years in NZ market

Customers

5,000 (as at Dec 2024)

Connections served

About

Who is Wise Prepay Energy?

The company is headquartered in Auckland, where it bases its senior management, customer operations and regulatory functions.

Wise Prepay Energy was established in 2015. A longer track record means more years operating under New Zealand's regulatory framework and a wider history of customer feedback, billing systems and grid relationships.

Wise Prepay Energy is part of the Nova Energy Limited group, which provides shared governance, financial backing and a broader pool of expertise.

The company is based in New Zealand and is regulated by the Electricity Authority and the Commerce Commission.

Wise Prepay plans

Current Wise Prepay Energy electricity plans

Live plan data from the Selectra Energy-Core API. Compare contract length, exit fees, solar buy-back and renewable status side-by-side, then confirm your address-specific quote with the retailer before switching.

No public plans for Wise Prepay Energy are currently listed in the comparator. Most New Zealand retailers offer custom quotes by address — call them directly or browse the other retailers in our directory for live rates in your region.

Self-service

Manage your Wise Prepay account online

Pay bills, track consumption, update payment details and message support — without a phone call.

Online account

Web portal for desktop & tablet

  • View and download every bill since you joined.
  • Submit a self-read meter reading.
  • Update bank details, address and payment method.
  • Message customer service without queueing on the phone.
Sign in to Wise Prepay

WISE Prepay Mobile mobile app

iOS & Android

  • Real-time consumption alerts and usage graphs.
  • Push notifications for new bills and payment confirmations.
  • Quick pay with stored card or direct debit.
  • Manage rewards, promotions or free-hour periods (where offered).
Google Play App Store

Get in touch

Contact Wise Prepay Energy

Phone

0800 00 9473

Mon–Fri 8:00am–5:30pm

Email / contact form

[email protected]

Head office

104 Rosedale Road, Rosedale, Auckland 0632, New Zealand

Verdict

What to expect from Wise Prepay Energy

Regulated NZ retailer

Wise Prepay Energy is licensed by the Electricity Authority and bound by the Consumer Care Guidelines for residential customers.

Switching is free

Joining Wise Prepay takes 5–10 working days. Your power supply is not interrupted, and the new retailer handles the transfer with your old one.

Compare before you switch

Always cross-check Wise Prepay prices against other retailers — savings depend on your kWh usage and region.

Save up to $400 per year
Free comparison, no commitment

Not sure Wise Prepay Energy is the cheapest option for you?

Kiwi households can save up to $400 per year by switching to the right retailer for their usage. Compare every NZ electricity retailer in under a minute.

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Common questions

The Selectra expert answers your questions about Wise Prepay Energy

Wise Prepay Energy is one of New Zealand's licensed electricity retailers, regulated by the Electricity Authority. Whether it is the right fit for your household depends on your usage profile, region, and the rates available on the plans listed above. Always compare your quoted price against several other retailers based on your address and 12-month consumption before you switch.

Switching to Wise Prepay Energy is usually completed within a few days, up to a regulated maximum of 10 working days, and your power supply is never interrupted. Sign up online with your address and ICP number (printed on any past power bill). Wise Prepay Energy will handle the transfer with your current retailer, including the final reading.

New Zealand consistently runs one of the greenest grids in the OECD: around 80% to 90% of grid electricity comes from renewable sources (hydro, geothermal, wind), with recent full-year figures sitting above 85% and individual quarters occasionally exceeding 95%. Some retailers (notably Mercury and Meridian) market themselves as 100% renewable. Check the plan badges above — offers tagged green energy are sold as renewable-only.

Most NZ electricity plans have no exit fees on open-term contracts. Fixed-term plans may include a break fee if you switch before the term ends. The "Exit fees" line on each plan card above shows the current policy.

You can reach Wise Prepay Energy by phone at 0800 00 9473, Mon–Fri 8:00am–5:30pm. Most retailers also offer in-app support, web chat and an online help centre — see the Account & app section above.