Globug is one of the licensed electricity retailers operating in New Zealand, regulated by the Electricity Authority. On this page you will find every Globug plan currently published in our comparator, with the tariff structure, fees, conditions and target audience for each one. Use it to understand what Globug actually charges before you call them or sign up online.
Globug domestic plan
Prepay
Contract length
no fixed term
Exit fees
$0
Bond / deposit
$0
How the tariff works
- Tariff type: Anytime variable rate (not Time‑of‑Use). Charges comprise a daily fixed charge plus a per‑usage variable charge (cents per kWh). Prices include GST and the Electricity Authority levy.
- Plans: Low User (lower daily charge, higher per‑kWh) generally suits households using under 8,000 kWh/year; Standard User (higher daily, lower per‑kWh) suits usage above 8,000 kWh/year.
- How charges are calculated: the daily fixed charge accrues each day while connected; the variable per‑kWh charge is applied to metered consumption. There are no peak/off‑peak or free‑period features on Prepay.
- Price per kWh and daily charges are region‑specific. For current rates in Northland, Auckland, Waikato, Bay of Plenty, Central North Island, Eastland, Taranaki, Whanganui, Wellington, Marlborough, Westland, Canterbury, Otago, and Southland, please contact Globug directly to confirm your exact daily fixed charge and price per kWh for your address and meter.
- Eligibility and metering: residential supply only; service requires a meter compatible with Globug’s equipment. Prices and plan assignment (Low vs Standard User) are reviewed against actual usage.
Who this plan suits best
Best suited to households wanting tight budget control and no late‑payment risk—e.g., small families or renters with variable incomes who prefer to prepay and monitor usage in an app. The Low User option can suit lower‑consumption households (typically under 8,000 kWh/year), while higher‑use homes can opt for the Standard User plan without committing to fixed‑term contracts, bonds, or credit checks. Less suitable for EV owners seeking discounted night rates or free‑hour plans, and for solar households wanting export buy‑back arrangements, as Prepay is an anytime (flat) tariff without time‑of‑use incentives and does not promote solar buy‑back. Prepay is also oriented to residential customers rather than small businesses.
Plan conditions at a glance
- Residential Prepay only; electricity must be purchased in advance and is deducted from your Globug balance as daily fixed charges and usage are applied.
- Minimum top‑up is $10. Processing fees per top‑up: 20¢ (internet banking via app/website), 40¢ (debit/credit via app/website), 75¢ (in‑store).
- Account starts with a $10 credit buffer when set up; keep a positive balance to stay connected. If your balance falls too low and isn’t topped up in time, supply may be disconnected until you top up and request reconnection.
- Reconnection is typically completed within about 20–60 minutes after a successful top‑up and request (allow up to an hour).
- Debt from the setup period (and any transferred debt) is automatically repaid by deducting 25% from each top‑up until cleared.
- Optional alerts: daily balance texts cost 20¢; email alerts are free. Low‑balance alerts are available (SMS and email).
- No fixed‑term contracts, bonds, or credit checks are required to join Prepay.
- Medically dependent customers are strongly advised not to use Prepay; contact Globug to discuss alternatives.
- Service requires a meter compatible with Globug’s equipment; Globug may arrange meter installation or upgrade if required.
- Prices include GST and the Electricity Authority levy; rates and fees may change with at least 30 days’ notice (or 48 hours for temporary emergency changes).
- Availability of new joins may be temporarily paused during maintenance—check current status with Globug.
Promotions and discounts
Globug’s Prepay offer does not advertise time-limited electricity discounts such as free hours, weekend power, bundle credits, or prompt-payment discounts. The plan is designed as a straightforward pay‑as‑you‑go service with no late‑payment fees and no bills. New customer sign-up incentives are not promoted for Prepay at this time. Operational charges and credits relevant to Prepay include: minimum top‑up of $10; top‑up processing fees when paying via internet banking (20¢ per top‑up), debit/credit card (40¢ per top‑up), or in‑store (75¢ per top‑up); optional daily balance text alerts at 20¢ per SMS (email alerts are free). When a new account is set up, Globug applies a $10 credit buffer to help customers avoid immediate disconnection while they begin topping up. Eligibility is residential Prepay only; medically dependent customers are advised not to use Prepay. Availability of new joins may be temporarily paused from time to time during maintenance.
How Globug can change this plan's price
Globug may change its General Terms and Conditions, Pricing Plan (rates, fees, and charges), or dispute process by giving at least 30 days’ prior notice. If any rate, fee, or charge is increased by more than 5%, Globug will send separate written notice explaining the reasons for the change. Notices may be provided by post, email or text, public notice (including on the website), or in‑app notification. Valid drivers for price adjustments include pass‑through changes from lines companies and Transpower, government taxes/levies, and retail cost movements such as wholesale electricity costs and other operating costs. During a declared Temporary Supply Emergency, Globug can make temporary price or terms changes with at least 48 hours’ notice; these revert when the emergency ends.